Coordinate My Care (CMC) Urgent Care Plan

What is Coordinate My Care?

As a patient you may well have views about your future care: what you would like to happen, where you want to receive care, and even things you would like to avoid.

Coordinate My Care (CMC) is an NHS service that can help you record your views and wishes within an electronic personalised urgent care plan. This care plan can be seen by doctors, nurses, people providing you with social care and emergency services to help them understand the choices you have made about your care. Emergency services include the ambulance service, the NHS 111 telephone service and the out-of-hours GP service.

What are the benefits of taking part in CMC?

CMC supports you to make decisions about the kind of care you want and where you want to have it. It then makes sure that everyone caring for you knows about your preferences.

What is End of Life Care?

End of life care is support for people who are in the last months or years of their life

End of life care should help you to live as well as possible until you die and to die with dignity. The people providing your care should ask you about your wishes and preferences, and take these into account as they work with you to plan your care. They should also support your family, carers or other people who are important to you.

You have the right to express your wishes about where you would like to receive care and where you want to die. You can receive end of life care at home, or in care homes, hospices or hospitals, depending on your needs and preference.

People who are approaching the end of life are entitled to high-quality care, wherever they're being cared for. Find out what to expect from end of life care.

What is palliative care?

Palliative care provides support for those with a terminal illness

If you have an illness that cannot be cured, palliative care makes you as comfortable as possible, by managing your pain and other distressing symptoms. It also involves psychological, social and spiritual support for you and your family or carers. This is called a holistic approach, because it deals with you as a "whole" person, not just your illness or symptoms.

Palliative care is not just for the end of life – you may receive palliative care earlier in your illness, while you are still receiving other therapies to treat your condition.

CMC Website:

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